Turn a submission into a workflow

Last updated 10 Sept 2026

A workflow runs automatically whenever a form is submitted — no manual step.

Follow these steps to set one up:

Form submission triggers a workflow: a condition step checks the answers, then branches to action steps — send an email, create a task, update or create a CRM record, route for approval, or write to a Google Sheet

Build one

  1. Open the form and go to its Workflow tab.
  2. The trigger is the form submission. Add action steps after it.
  3. Action steps include: send an email, create a task, update or create a CRM record, route for approval, write to a connected Google Sheet, and conditional branches.
  4. Use a condition step to branch — for example, only notify the finance team when amount > 1000.
  5. Save. The workflow runs on the next submission.

Order and branching

Steps run top to bottom. A condition step splits the flow into branches that run based on the submitted answers. Conditions use the same field → operator → value rows and ALL / ANY matching as form logic — see Condition operators. Nest conditions to build multi-way routing (region → team, amount → approval level, and so on).

Templates

Start from a workflow template instead of a blank canvas — pick one that matches your process and adjust it.

Testing

Submit a test response to your own form and watch the workflow run. Every run is logged so you can see which steps fired.

Related

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