Send an email notification on submit

Email is an action step in a form's workflow.

Follow these steps to set it up:

Notify your team

1. In the form's Workflow tab, add a Send email step after the submission trigger.
2. Set the recipient(s), subject, and body. You can insert submitted answers into the subject and body.
3. Save. Every submission now emails that address.

Send the respondent a confirmation

Add another Send email step addressed to the respondent's email field, with your confirmation copy.

Only notify on certain submissions

Put the email step inside a condition branch — for example, only email the escalation address when a rating field is 2 or below.

An email didn't arrive

Check the recipient's spam folder first. Workflow runs are logged — open the run history for that submission to see whether the email step ran and its result.