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Service Requests That Route Themselves

Build a service or support request form with AI, route it to the right team automatically, and track every request until it's resolved.

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Why Choose Flowora

  • Build a service request form from a plain-English description in seconds
  • Route requests to the right team or approver automatically
  • Track every request's status — open, in progress, resolved — in one place
  • Full audit trail of who handled each request and when
  • Mobile-friendly forms requesters can submit from any device

How It Works

  1. 1

    Describe the service request form you need, or import an existing one.

  2. 2

    Flowora AI generates the fields.

  3. 3

    Set up routing to the right team (e.g. IT, Facilities, Support).

  4. 4

    Requesters submit through the form link.

  5. 5

    Track every request until it's marked resolved.

Use Cases

IT support requestsFacilities requestsMaintenance requestsInternal helpdesk tickets

Frequently asked questions

Can requests route to different teams based on the request type?

Yes — conditional approval routing can send a request to different approvers based on its answers.

Can we track a request until it's resolved?

Yes — every submission has a status you can update and a full timestamped history.

Can we import our current request form?

Yes — upload it as a PDF or Word document and the AI rebuilds the fields, which you then review.

Related Features

Approval Workflows Workflow Automation CRM

Set up your service request workflow for free.

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