NPS / Satisfaction Survey Template

FeedbackEasy ~5 min setup Ongoing

Track satisfaction with a single-question survey and see your score trend over time — no spreadsheets required.

Ready in 5 minutes No coding Free template Mobile-friendly

Choose how you'd like to explore this template

Included When You Use This Template

  • Ready-to-use form
  • Activity timeline
  • Mobile responsive

Template Preview

This is what respondents will see.

How likely are you to recommend us to a friend or colleague?*
What's the main reason for your score?
Email (optional, for follow-up)

This is an interactive preview. , , or create a free account to publish this template.

What Happens After Submission

  1. Customer
  2. Customer submitsVisitor submits the form
    <1 sec
  3. Score trackedScore tracked
    Instant
  4. Timeline updatedActivity is recorded on the record's timeline
    Instant

Included Features

FormApprovalNotificationsTasksTimelineAI Center

Why Feedback Teams Use This Template

  • Centralizes feedback instead of scattered emails
  • Tracks sentiment over time
  • Surfaces issues before they escalate

Flowora Automatically Creates

This isn't just a form builder — here's what shows up elsewhere in your workspace.

Form ResponseResponses
Timeline EntryTimeline

Customize This Template

  • Add & remove fields
  • Change branding
  • Configure approvals
  • Conditional logic

Works With

Email WhatsApp Built-in CRM

Template Information

Category
Feedback
Difficulty
Easy
Estimated Setup
5 minutes
Avg. Completion Time
~1 minute
Layout
1 Column
Typical Usage
Ongoing
Mobile Ready
Yes
Approval Included
No

Typical Usage — Ongoing

  • Left running indefinitely, no end date
  • Used continuously as part of day-to-day operations
  • Always available for new submissions

Works Great For

  • Post-Purchase Survey
  • Customer Satisfaction Tracking
  • Product Feedback Collection

Who Uses This

  • Customer Support Teams
  • Product Teams
  • SaaS Companies

Why This Template?

  • Ready-to-use form — no coding required
  • Mobile-friendly, works on any device

Frequently Asked Questions

Can I customize this template?

Yes. After creating a free account, you can add, remove, and relabel fields, set branding, and configure approval workflows in the visual builder.

Do I need to code?

No. All Flowora templates are no-code and editable with the visual form builder.

Can I share this form publicly?

Yes. Once published, you get a shareable public link for this form — no account needed for respondents to fill it out.

Can I embed it?

There's no dedicated embed snippet yet — you get a public link, which you can link to from your website or emails.

Can I export responses?

Yes. Every form's responses can be exported to CSV or Excel at any time.

Can I receive email notifications?

If the template includes an approval step, approvers are notified automatically by email. More notification rules can be configured after you sign up.

Can I connect it to my CRM?

Yes. Flowora's CRM is built in — Sales-category forms can optionally turn each submission into a Lead automatically, right alongside your existing pipeline.

Can I collect files?

Yes. File upload is a standard field type — attach it to any template, including this one, from the builder.

Can I add approvals?

This template doesn't include an approval step by default, but any template can have one added from the builder after you sign up.