FloworaSign up
Templates/Feedback Templates

NPS / Satisfaction Survey Template

FeedbackEasy ~5 min setup Ongoing

Track satisfaction with a single-question survey and see your score trend over time — no spreadsheets required.

Built for Customer Support Teams and Product Teams, this template helps you centralizes feedback instead of scattered emails.

Ready in 5 minutes No coding Free template Mobile-friendly

Choose how you'd like to explore this template

Included When You Use This Template

  • Ready-to-use form
  • Activity timeline
  • Mobile responsive

Template Preview

This is what respondents will see.

Open in the form builder

Add, remove, or rearrange fields — no account needed until you're ready to publish. Or , here first.

How The Workflow Works

  1. Customer
  2. Customer submitsVisitor submits the form
    <1 sec
  3. Score trackedScore tracked
    Instant
  4. Timeline updatedActivity is recorded on the record's timeline
    Instant

Included Features

FormApprovalNotificationsTasksTimelineAI Center

Why Feedback Teams Use This Template

  • Centralizes feedback instead of scattered emails
  • Tracks sentiment over time
  • Surfaces issues before they escalate

How Flowora Helps

This isn't just a form builder — here's what Flowora does around this template.

  • AI-assisted formsBuild or edit this form's fields with AI, no manual field-by-field setup.
  • Workflow automationAdd notifications, tasks, and multi-step logic from the visual builder.
  • Centralized recordsEvery submission is stored and searchable — never lost in email.
  • AnalyticsTrack completion rates and response trends over time.

What gets created automatically when this template is used:

Form ResponseResponses
Timeline EntryTimeline

Customize This Template

  • Add & remove fields
  • Change branding
  • Configure approvals
  • Conditional logic

Works With

Email WhatsApp Built-in CRM

Template Information

Category
Feedback
Difficulty
Easy
Estimated Setup
5 minutes
Avg. Completion Time
~1 minute
Layout
1 Column
Typical Usage
Ongoing
Mobile Ready
Yes
Approval Included
No

Typical Usage — Ongoing

  • Left running indefinitely, no end date
  • Used continuously as part of day-to-day operations
  • Always available for new submissions

Who Should Use This Template

Teams and use cases this feedback template is built for.

Built for

  • Customer Support Teams
  • Product Teams
  • SaaS Companies

Common use cases

  • Post-Purchase Survey
  • Customer Satisfaction Tracking
  • Product Feedback Collection

Benefits

  • Centralizes feedback instead of scattered emails
  • Tracks sentiment over time
  • Surfaces issues before they escalate
  • Ready-to-use form — no coding required
  • Mobile-friendly, works on any device

Frequently Asked Questions

Can I customize this template?⌄

Yes. After creating a free account, you can add, remove, and relabel fields, set branding, and configure approval workflows in the visual builder.

Do I need to code?⌄

No. All Flowora templates are no-code and editable with the visual form builder.

Can I share this form publicly?⌄

Yes. Once published, you get a shareable public link for this form — no account needed for respondents to fill it out.

Can I embed it?⌄

There's no dedicated embed snippet yet — you get a public link, which you can link to from your website or emails.

Can I export responses?⌄

Yes. Every form's responses can be exported to CSV or Excel at any time.

Can I add approvals?⌄

This template doesn't include an approval step by default, but any template can have one added from the builder after you sign up.

Ready to use the NPS / Satisfaction Survey template?

Create it free, customize it in minutes, and start collecting responses today — no credit card required.

Explore More

Related Templates

Customer Feedback

Feedback

Employee Engagement Survey

HR

Course / Training Feedback

Education

Event Feedback

Events

Related Flowora Features

AI Form Builder Workflow Templates More Feedback Templates All Templates